Returns & Exchanges
At Mirchi By Kim, we want you to feel confident in every outfit you wear. If you are not completely satisfied with your purchase, we offer a seamless 14-day return and exchange policy on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return or exchange and receive your RMA number.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all labels are intact and the garment is in its original, unworn condition.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
- 4.Quality Check & Refund
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.