Returns & Exchanges

At Mirchi By Kim, we want you to feel confident in every outfit you wear. If you are not completely satisfied with your purchase, we offer a seamless 14-day return and exchange policy on all unworn items with original tags attached.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and visit the 'Order History' section to select the items you wish to return or exchange and receive your RMA number.

  • 2.
    Prepare the Package

    Carefully pack your items in their original packaging, ensuring all labels are intact and the garment is in its original, unworn condition.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.

  • 4.
    Quality Check & Refund

    Once our team inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.